By Charlie Patel
In mid-March, we released some interesting updates to Triberr related to sharing frequencies and our AWS migration. Over this weekend, the team released several updates. Here’s a quick summary of what’s new inside Triberr:
Facebook Pages and Groups
Last month, I echoed reasons why some users did not leverage their Facebook Profiles for sharing. This resulted in a high concentration of sharing to Twitter, but no love on Facebook. We’ve received well over a hundred requests to add Facebook Pages and Groups to our list of networks. Thanks to the collective efforts of our team, that is now completed. All Lite and Prime members will be able to share to a Facebook Page or Facebook Group.
To utilize this new feature, simply navigate to Settings > My Social Networks > and click Connect Account. There, both Lite and Prime members can select from any of the following:
- Facebook Profile
- Facebook Page
- Facebook Group
Since we introduced a custom sharing frequency per network last month, you can also configure how frequently to share to your respective FB Page or Group. Neat-o!!
Note: As per our plans, the number of FB social accounts is still limited to only one at the moment. Free users are limited to only Facebook Profiles.
Stripe Integration
As we had discussed switching payment processors, that has now been completed as well. We’ve moved all payment processing to Stripe. Unfortunately, PayPal was a pain to deal with and provided minimal reporting making support more complex than it should be. The shift to Stripe will let us provide better and quicker support related to billing for our existing and new subscribers.
Subscriber Database Reconciliation
Due to legacy reasons, we were unable to fully reconcile our paying members from those that canceled. Now, we are able to identify our actual subscribers vs. free members. In light of that, some cleanup has been performed to accurately reflect the subscription status of an user. For those that are no longer subscribers, they have been downgraded to free member status and will need to abide by the corresponding limits for # of blogs imported, # of tribes, # of items in Queue, and # of social networks connected. In short, now is a good time to upgrade to Lite or Prime if you’re a Free user. The cost of each pricing plan will increase in the near future.
What’s Next?
For this month, the team continues to work on the following:
- Enhance the Promote Post (i.e. Sticky) functionality. Look for that update before the end of
March/ April (had to release Stripe integration as a prerequisite) - Continue development on achieving sharing frequencies per social connection
2013 – 2017 – One sharing frequency for all social networks2017 (March 15) – One sharing frequency per social network- Next iteration – A sharing frequency per social connection
- Overhaul of Tribes section – better tribe management – how can we help you create active and relevant tribes?
- Better on-boarding experience
If you have any suggestions, please send them to our Support team at – support [at] triberr.com – and we’ll be happy to evaluate your suggestions for inclusion on our development roadmap.
