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Should customer service calls be recorded and made public? This one was.

By Dino Dogan March 27, 2014 2 Comments

You ever wanted to be a fly on the wall and listen-in on what people are talking about when they think no one is watching?

Well, we knew this was being recorded, but still. It can be titillating to listen in on a private convo.

This is a nice, relaxed conversation between a Triberr member and myself acting as a customer service representative.

Many large corporations have massive amounts of audio and video recordings of their customer service reps helping users, clients, members, customers, etc.

Why not make those recordings public?

Well, I’m making this one public, we’ll see if all hell breaks loose.

In this video, you will learn how to assign your social media accounts to the right tribe, what would happen if Putin signs up for Triberr, what happens when you inbreed too much, and lots, lots more.

You’ll also hear a preview of Triberr’s

Build a Better Tribe initiative. Enjoy.

Connect with Jason on Twitter and his blog.

Dino Dogan

Dino is the Founder of Triberr, a refugee from Bosnia, and professional speaker with a real job. His real title is Global Force for Badassery.

  • Scott Harvard

    Interesting experiment, Dino. However, doesn’t the fact you knew it was being recorded nullify the result, given it may have skewed how natural you (or anyone else in the same position) has knowledge of the recording and that it would more than likely be published?

  • It probably does in some ways.

    Typically, exposing things has a beneficial effect as long as all parties are not relying on secrecy and disinformation.

    I’m reminded of the experiment they did with cops in California. For example, the police force dropped by 60% due to cams. More info here: http://benswann.com/police-use-of-force-drops-60-when-officers-required-to-wear-video-cameras/

    So I guess what I’m saying is, life’s an experiment 🙂

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